The 2 stages in the delivery process
new brand matching (product model selection, ERP system connection) and new shopping cart launches.
SuperHii Technology has constantly stuck to the post-sale service philosophy of “Customer First” and established a comprehensive standard system for it with detailed, clarified, feasible solutions. At the same time, the company will take follow-up steps to track and monitor those services to the greatest satisfaction of customers at full stretch.
Post-sale Services: lifelong free consultation, remote technology, regular return visit, malfunction repair and maintenance as well as complaint response. After the new carts launched in stores, SuperHii Technology will sign a post-sale service manual with customers to clarify the detailed service scope for customers’ satisfaction.