Wu Shang supermarket recently started a smart shopping cart trial

Wu Shang supermarket is one of the famous retail brands in China, recently, it started a smart shopping cart trial project in its branch store. The smart shopping cart trial project indicates that Wu Shang supermarket begins to focus more on store digital transformation.

The smart shopping cart is the first smart shopping cart trial in Wu Han, So how was the project running? And What changes have these smart shopping carts brought to Wu Shang supermarket?

(1) How was the smart shopping cart trial project?

The smart shopping cart trial project worked very well, it has attracted lots of customers to visit the supermarket. A smart shopping cart has a good-looking appearance, so many customers chose to use a smart shopping cart at the first glance.

Customers looked at these smart shopping carts curiously and began to experience a smart shopping cart.

Customers selected items from the shelf, scan items’ bar codes, and throw items into the smart shopping cart basket. The selection process was finished at this time.

The smart shopping cart also has made the shopping journey full of entertainment. In the shopping process, smart shopping carts sent coupons and promotional information to customers, these coupons and promotional information were usually ready to use and would be used by customers immediately.

Besides, the smart shopping cart system supports customers to interact with the smart shopping cart freely. For instance, if customers have forgotten to scan one item’s bar code and have put it, the smart shopping cart identifies this very quickly and would remind customers to operate well.

(2) What changes have these smart shopping carts brought to Wu Shang supermarket?

The smart shopping cart trial project has brought great changes to Wu Shang supermarket.

Smart shopping cart looks good-looking and technical, with smart shopping carts deployed in Wu Shang supermarket, the brand image of Wu Shang supermarket would be greatly improved.

The smart shopping cart also quickens the shopping process of customers shopping in the supermarket, as the whole shopping process is frictionless and smooth.

As a smart shopping cart supports the payment function, customers directly pay for the shopping bill and leave the supermarket immediately. They no longer need to pass through the manual checkout counter anymore. They no longer need to wait in line in long queues. Customers’ shopping experience has improved greatly and their shopping satisfaction has also improved greatly.

Based on the smart shopping cart management platform, retailers could see the overall situation of their stores and all smart shopping carts conditions. For instance, which smart shopping cart is running well, which smart shopping cart has wrong orders? This means that the supermarket has achieved digital transformation.

To conclude, the smart shopping cart trial project has increased shopping efficiency and decreased shopping costs.