What differences should retailers consider before they buy smart carts for grocery shopping

Smart carts are now available in some supermarkets in recent years. Retailers who haven’t deployed smart carts in their stores may wonder what differences smart carts have brought for grocery shopping and what differences the smart carts have, there are several aspects to consider.

Generally speaking, Here are 3 potential points of comparison.

(1)Technology features

Smart carts can come with a range of technological features, such as built-in scanners for items, touchscreens for viewing items and prices that they have purchased, and even AI-powered recommendations based on customers’ shopping history. Smart carts also come with other technology features, for example, SuperHii smart carts have indoor navigation features which help customers search and find items they want very quickly.

All these technological features have empowered the retail grocery store and made the store intelligent. While different smart carts have different technology features, retailers shall choose what they need.

(2)Design and functionality

Smart carts can also differ in their design and functionality. Some may be more compact and lightweight, while others may offer more storage space for larger grocery trips. Some may have advanced wheels or suspension systems to make maneuvering through the store easier, while others may have additional features like built-in cup holders or hooks for hanging shopping bags. Some may have mobile phone charging features, while others may have health and wellness concerns, for example, a customer has Celiac disease, so he can’t have Gluten, some smart carts may alert the customer to this.

When comparing smart carts, think about how you typically shop for groceries and which design and functionality features would be most useful to your stores.

Customers are the end-users of smart carts, retailers need to consider customers’ pain points and requirements before they put the smart carts for grocery orders.

(3)Cost

Finally, the cost is always an important consideration when comparing different products. Smart carts can vary widely in price, depending on their features and functionality. Some may be more affordable, while others may be more expensive.

As all people are price-sensitive customers, they all hope to purchase items at affordable prices. Price may be a significant factor that retailers need to consider.

For example, it was revealed that Amazon Dash cart comes not cheap, while SuperHii.com provides retailers with an affordable price.

When comparing smart carts, be sure to consider not just the upfront cost, but also any ongoing costs that may apply. Smart carts all need to be connected to the supermarket ERP system, there will be some software docking fees.