Smart shopping carts retail is quite different from normal shopping carts retail

Smart shopping carts retail is a new phrase that was raised in recent years, as more and more smart shopping carts were launched into supermarkets and grocery stores. Smart shopping carts have changed the way customers shop and the way retailers market and sell items.

There are 3 differences between smart shopping carts retail and normal carts retail.

(1) The degree of Customers’ participation in shopping is quite different.

In normal shopping carts retail, shopping carts are just a tool to carry items for customers in the shopping process. Customers select items and throw them into the shopping cart basket. Finally, customers take all items out and let the cashier scan items’ bar codes one by one. Customers’ participation degree is relatively low.

In smart shopping carts retail, smart shopping carts accompany customers in the shopping process. Customers themselves scan item bar codes, smart shopping carts display items’ detailed information automatically. In the shopping process, smart carts also send promotional information and coupons to customers, which brings customers an immersive shopping experience.

The checking out process was also implemented on the smart shopping cart. The smart shopping carts have recorded the cost per customer order before they have done shopping, customers only need to pay for their shopping bills in the final process. Customers’ participation degree is relatively high.

(2) The shopping process is quite different.

The shopping process of using a smart shopping cart and a normal shopping cart is quite different.

In smart shopping carts retail, customers enjoy a frictionless shopping journey. All problems customers may encounter can be solved by themselves, for example, if customers want to find some biscuits in a strange supermarket, they could search on the smart cart screen, and the indoor-navigation function supports customers find the items they are looking for.

The shopping process is quick and full of entertainment.

In smart shopping carts retail, smart shopping carts have to charge port that helps customers charge their mobile phones in case their mobile phones’ electricity has run out.

Shopping using a normal shopping cart seems boring, customers need to ask the supermarket staff for help when they have questions or difficulties.

(3) The way retailers serve customers is quite different.

In normal shopping carts retail, supermarket staff and cashiers serve customers. But they couldn’t solve the long queues questions. Sometimes when customers need help, they couldn’t find supermarket staff.

In smart shopping carts retail, smart shopping carts interact with customers and provide customers with various information to help them make the right purchase decisions and purchase what they want.

Besides, smart shopping carts help retailers record customers’ shopping data, more shopping data they have, the better they can serve customers.